For professionals in the human services field, one of the primary “tools of the trade” is the ability to relate to and communicate with co-workers and people. This course explores human communication. The focus is for students to become aware of their present ways of communicating and to build on the communication skills they have already established. The goal is to enable students to become more successful in communicating with others by examining the cognitive activities that shape communication, exploring the elements and process of communication, becoming aware of the dynamics of relational communication and practicing the skills of effective communication. Experiential and reflective learning are used to assist learning.
Effective Written Communication and professional writing skills are increasingly important for businesses today as email, letters and documents need to be produced and published in shorter time periods as our flows of information adapt. Training courses help delegates improve their writing skills for better Public Relations, media relations and higher quality documents and online content development.
In this course you will learn writing style and storytelling fundamentals to help you produce better writing in general—whether you want to write a book, try your hand at screenwriting, or write articles. Combine the power of words with the ease and speed of email and social distribution in the digital age and one can quickly see that it has never been more important to learn to write clearly, effectively and efficiently.
Phases in Writing
Principles of Great Writing
After You Write
Writing For An Audience
Communication and the Self
Emotions: Thinking, Feeling and Acting
Understanding Communication Barriers
Speaking Like a S.T.A.R.
Asking Good Questions
Mastering the Art of Conversation