For professionals in the human services field, one of the primary “tools of the trade” is the ability to relate to and communicate with co-workers and people. This course explores human communication. The focus is for students to become aware of their present ways of communicating and to build on the communication skills they have already established. The goal is to enable students to become more successful in communicating with others by examining the cognitive activities that shape communication, exploring the elements and process of communication, becoming aware of the dynamics of relational communication and practicing the skills of effective communication. Experiential and reflective learning are used to assist learning.
A First Look at Interpersonal Relationships
Communication and the Self
Emotions: Thinking, Feeling and Acting
Understanding Communication Barriers
Speaking Like a S.T.A.R.
Asking Good Questions
Mastering the Art of Conversation